Health Plans: Member Services Portal

Reimagine digital interactions with members through a unified, seamless, and feature-rich portal that orchestrates member engagement end-to-end for a memorable and purposeful healthcare experience

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With Unqork’s Member Services Portal solution, payers can rapidly build and effectively manage feature-rich omnichannel portals that streamline the member journey and provide robust 24/7 access to personalized information and services. These unified portals allow members to securely access everything from benefits, coverage, and claims to virtual triage, telehealth, and treatment options. It combines member self-service tools with health management recommendations to drive a highly personalized experience and targeted user outcomes.  The result is a tailored portal instead of a generic healthcare offering can create a magnetic experience for members.

Reduced administrative burden

Empower stakeholders to independently access information and services 

Enhanced patient satisfaction

Improve the patient experience via real-time status updates, timely approvals, and reduced denials

Increased productivity

Free payers and providers from hunting down information via multiple back-and-forths over numerous channels

Unqork in Action

Explore this member-facing portal which showcases Unqork's ability to combine best-in-class external services with internal legacy databases to build a seamless user experience.

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Key Capabilities


Streamlined processes

Automatically identify procedures & drugs requiring prior authorization and provide on-demand approvals with self-validation


Automated workflows

Automatically invoke guided prior authorization workflow with smart forms for providers


Customizable rules

Configure rules to auto-assign prior authorizations that require manual review to payer specialist queues


Alerts & notifications

Provide real-time status updates along with proactive omnichannel notifications and reminders to users


Tailored tashboards

Provide real-time access to data and information with tailored dashboards

No-Code Insider

Digital Front Door

Optimize patient engagements and exceed patient expectations for high-quality digital experiences—without writing a single line of code.

Read the eBook

"We are confident in Unqork's ability to help us connect with those we serve.”

Ken Gibbs, CEO


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